Learning & Support

Getting Started with SNA Solutions

Information on Customer Service, Helpful Videos, and More

Complete Customer Support and Training

  • Professional hands-on classroom training includes student workbooks, lesson plans, and slides
  • Full implementation support available
  • Full documentation covering all aspects of Proteus and Envision features
  • Hotline phone support 7am to 7pm Pacific Time
  • Annual maintenance and support includes phone support, maintenance releases, and all upgrades
  • Enhanced on-premise and dedicated maintenance and support available

Software Deployment Flexibility

  • Client PC: lightweight with small footprint but powerful enough to handle largest datasets
  • Client-Server: clients on workstations and laptops with shared repository and database – secure and streamlined
  • Terminal Services or Desktop Emulation
  • On Premise or directed Cloud – compatibility with AWS and MS Azure
  • Cloud through SNA Software LLC’s provider TBS LLC

Instructional Videos and Complete Documentation

Full written documentation of all applications and features are provided with our software. Instructional videos are available to reinforce and refresh learning. Our goal is to assist our customers in maximizing their returns in deploying Proteus.

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