SNA Software logo: three colored blocks with letters S, N, A, followed by the word Software.
SNA Software logo with red, orange, and peach blocks spelling SNA and the word Software on the right.

User Feedback

Collects and tracks user requests for enhancements and bug fixes

Part Of:

Collects and tracks user requests for enhancements and bug fixe

Key Operational Functions:

  • Allows user to enter in requests and collects who made the request, when, for what application workspace, criticality and the description of the request including if it’s an enhancement request or bug fix
  • Tracks metrics on open requests, closed requests, time to close request and other metrics to manage the burndown list and open items

 

Question about functionality?

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